After home delivery, Relay is the second preference of the French, and Lockers are becoming increasingly popular.
Source: FEVAD
With GLS out-of-home delivery, your customers benefit from fast delivery, full parcel tracking and a wide range of pick-up times.
Your customer is not satisfied? Give them the opportunity to return their order easily with GLS: direct return to one of the many local GLS points available throughout France.
More than 10,000 GLS collection points available throughout France (Points Relais®, Relais Colis®, Lockers or Voisins Relais)
Delivery in 24/48 hours, with 92% of parcels delivered within 24 hours in France (according to the delivery time map).
Extended opening hours, with parcels available to customers for delivery within 8 days.
Parcels can be collected on presentation of proof of identity and a digital signature
Parcel tracking available 24/7 in real time on the GLS website, with e-mail and SMS notifications as soon as the parcel is delivered.
A reminder is sent after 3 days if the parcel is not collected.
Direct and simple parcel return service available for private individuals who wish to return their parcel.
After home delivery, Relay is the second preference of the French, and Lockers are becoming increasingly popular.
Source: FEVAD
Would you like to develop your business internationally? Thanks to its own extensive European transport network, GLS offers you delivery and returns in GLS points throughout Europe.